Refund Policy

Impressive Designs do not accept or issue refunds, returns, or order cancellations as all items are made to order. If your order arrives damaged in any way, please email us as soon as possible. Please include your order number, details of the damage, and a photo of the item’s condition.

We address damages on a case-by-case basis and will do our best to work towards a satisfactory solution. Please save all packaging materials and damaged goods, as they may be needed to contact the shipping carrier and make a claim.

All sales are final.